One of the criteria of an effective complimentary market is the series of option given to customers. Choice can be viewed both in regards to the variety of companies energetic out there as well as the selection of items those firms supply to consumers. In the first decade of retail electric deregulation in Texas, the marketplace experienced significant changes in both metrics. In 2002, residential consumers in the Dallas-Fort location could pick in between 10 retail electrical carriers offer a total amount of 11 cost plans. By the end of 2012, there were 45 retail electric suppliers providing 258 various cost strategies to property clients because market. Similar increases in the variety of retail offered plans and also electric suppliers have been realized in various other deregulated electrical energy market areas with the state.
The PUC's goal is to protect customers, foster competition, and advertise high-quality facilities. In enhancement to managing the states electric utilities and also carrying out regulation, the PUC offers Texas citizens support in fixing customer problems. If you have a complaint with your electricity company you can go to the official PUC internet site and also submit a casual complaint.